Frequently Asked Questions

Managed IT services can range from general to specific, depending on your needs. Common services can include the monitoring and maintenance of equipment, IT systems management, remote monitoring and management of servers, network monitoring, and other support services.

Working with a managed IT service provider benefits companies financially. It's a considerable cost saving. It helps control outgoing expenses and increases return on investment. Typically, an IT budget consists of many things like IT labor, maintenance costs, software and network infrastructure and hardware costs.

Another one of the benefits of managed services is that rather than sit and wait for something to go wrong, MSPs take a proactive approach to maintenance. MSPs use remote monitoring and management to identify, diagnose, and troubleshoot potential problems before they ever have a chance to become an issue.

Simply put, outsourcing is when a third party does specific tasks delegated by a business and managed services is when the third party manages their role more comprehensively with the aim of improving the business.